Privacy Policy

Privacy Policy

Policy overview How information is handled

This Privacy Policy explains how Window Share collects, uses, discloses, and stores personal information in connection with the website windowsharepride.top and related services. It applies to information handled in Australia and is intended to describe our general privacy practices in plain terms.

Data collected only as described in this policy
Your rights and options are detailed below
Questions handled via our contact channel
01

Information We Collect

We may collect contact details, enquiry content, property-related information, account or profile details if an account is created, device and browser information, usage data, and records of communications. In a legal support context, this may include information relevant to apartment purchase enquiries, such as transaction details, document uploads, and preferences shared for assistance.

The categories of information collected depend on how the site is used and what users choose to submit.
02

How We Collect Information

We collect information directly from users when they complete forms, send messages, upload documents, or otherwise interact with the site. We also receive technical data from browsers and devices, and we may infer limited usage information from how pages and features are accessed. Where permitted, we may also receive information from service providers that support our operations.

Information comes from direct submissions, site activity, and limited technical records.
03

Cookies and Similar Technologies

The site may use essential cookies to support core functions, preference cookies to remember settings, and analytics cookies to understand how the site is used. Some cookies are session-based and expire when the browser closes, while others remain for a longer period to support repeat visits or preference retention. We may also use similar technologies for security, performance, and basic service measurement.

We use a limited set of cookies and similar tools for operation, preferences, and analytics.
04

Cookie Controls

Users can manage cookies through their browser settings and, where available, through on-site preference tools. Disabling some cookies may affect site performance, saved preferences, or access to certain functions. We do not rely on cookie controls to override legal or security-related processing that is necessary for the operation of the site.

Browser settings can be used to block or remove cookies, although some features may not function as intended.
Privacy Office

Contact Information

Email contact
Telephone contact
+61 416 990 404
Postal address
800 Aviation Road, Point Cook, VIC, 3030
Privacy enquiries
Purpose of processing

How We Use Information

We use personal information to respond to enquiries, provide legal support related to apartment purchases, manage communications, operate and secure the website, maintain records, improve site performance, detect misuse, and meet legal or regulatory obligations. We may also use information to manage preferences, troubleshoot issues, and support internal administration.

We process information only for operational, support, and compliance purposes connected with the site.
Third-party sharing

Service Providers and Partners

We may share personal information with hosting providers, technical support services, analytics providers, document handling services, and other operational partners that assist us in running the site and delivering support. These parties are expected to use the information only for the services they provide to us and to protect it in a manner consistent with their obligations.

Service providers receive only the information needed to perform their functions.
User Rights

Your Privacy Rights

Subject to legal limits, users may request access to personal information we hold about them, ask for corrections to inaccurate details, and raise concerns about our handling of their information. In some cases, we may need to refuse or limit a request where the law allows or requires us to do so.

Available rights may vary depending on the nature of the information and applicable law.
Requests

How to Make a Request

Requests should describe the information or issue involved so we can assess and respond appropriately. We may ask for additional details to confirm identity, locate records, or determine whether an exception applies. If a request is refused in whole or in part, we will explain the reason where appropriate.

We may need to verify identity before acting on a privacy request.
Data Retention

How Long We Keep Information

Retention periods depend on the type of information, the reason it was collected, and any legal, accounting, dispute, or security obligations that apply. When information is no longer required, we will delete it, de-identify it, or securely archive it where appropriate.

We keep information only for as long as needed for the purpose collected or as required by law.
Policy Updates

Changes to This Policy

When we make material changes, we will update the policy on the site and take reasonable steps to draw attention to the change where appropriate. The version in effect is the one posted at the time of your visit, unless a different effective date is stated.

We may revise this policy from time to time to reflect changes in our practices or legal requirements.